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Terms and Conditions for MOCKLIO

Last Updated: March 9, 2026

1. Agreement to Terms

Welcome to MOCKLIO (“we,” “our,” “us,” or the “Company”). These Terms of Service (“Terms”) govern your access to and use of the MOCKLIO website located at mockl.io (the “Website”) and all related services (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services.

2. Description of Services

MOCKLIO provides visual content creation tools for artists, photographers, and canvas art shops, including:

2.1 Free Services

Image Room Mockup Generator: Allows users to upload artwork, select a room template, position and resize their artwork, and download the resulting mockup image for personal and commercial use.

Portfolio Builder: Allows users to create, customize, and host a publicly accessible portfolio page on a MOCKLIO subdomain (artistname.mockl.io) to display their artwork and contact information.

2.2 Paid Services

Video Generator: A premium service that creates high-quality rendered animations (10 seconds) featuring your artwork in realistic room environments. Videos are ready in a few hours and are available in 1920x1080 or 1080x1920 formats. Access to this service requires the purchase of credits.

2.3 Nature of Services and Service Delivery

This section defines when a paid service is considered used, delivered, and consumed for the purpose of your purchase and refund policies.

a. Non-Subscription / One-Time Purchase: Video Credits

Credits Defined: Video credits purchased outside of a subscription represent pre-paid access to render video services on the Platform.

Service Delivery: A video credit is considered used and the associated video rendering service is considered fully delivered and consumed immediately upon the user submitting a request for video generation.

Refund Calculation: If a refund is approved by Stripe (per Section 4.4), the refund will be reduced by the dollar value of any video credits that have been used, as the service for those credits has been delivered and incurs an immediate, irreversible cost to Mockl.io.

b. Subscription Services

All services bundled within a Paid Subscription are considered delivered and consumed based on the rules below. If a refund is approved for a subscription by Stripe (per Section 4.4), the refund amount will be reduced by the value of all delivered services.

i. Monthly Video Credits (Consumable)

Service Delivery: Monthly video credits are considered used and the associated service delivered immediately upon the user submitting a request for video generation.

Refund Calculation: The value of any monthly video credits used within the current billing cycle will be deducted from any subscription refund amount.

ii. Image Downloads (Usage-Based Feature)

Service Delivery: The image download feature is considered fully delivered and consumed immediately upon the system completing the image generation and presenting the final asset to the user.

Refund Calculation: Since the generation of an image incurs a variable cost, the use of this feature during the subscription period contributes to the portion of the subscription deemed delivered and non-refundable.

iii. Smart Portfolio Pages (Time-Based Feature)

Service Delivery: Access to the Smart Portfolio Pages feature is considered delivered and consumed on a prorated basis for each day the user has access to the feature within a paid subscription period.

Refund Calculation: If a refund is approved, the refund amount will be calculated minus the prorated daily value of the time the Portfolio Pages feature (and any other time-based access features) was available to the user.

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice.

3. Account Registration and Eligibility

3.1 Account Creation

To access certain features of our Services, you must create an account by providing your name, email address, and other required information. You agree to provide accurate, current, and complete information and to update your information as necessary.

By creating an account, you agree to receive transactional and service-related emails from MOCKLIO, including onboarding guidance, product updates, and usage tips. You can unsubscribe from non-essential emails at any time.

3.2 Age Requirement

You must be at least 18 years old to use our Services. By using MOCKLIO, you represent and warrant that you are at least 18 years of age.

3.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account at contact@mockl.io.

3.4 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without cause or notice, including if you violate these Terms.

4. Credits and Payment Terms

4.1 Credit System

Credits are used to generate video animations one credit equals one video render.

4.2 Pricing

Credit pricing is displayed on our Website and may be changed at any time. Price changes will not affect credits already purchased.

4.3 Payment Processing

All payments are processed securely through Stripe, our third-party payment processor. By making a purchase, you agree to Stripe’s terms and conditions and privacy policy.

4.4 Refund Policy

All credit purchases and transactions are processed by our Merchant of Record via Stripe Managed Payments ("Stripe").

The availability of any refund is provided at the sole discretion of Stripe and on a case-by-case basis. By making a purchase, you agree that your eligibility for a refund is governed by the terms set forth in Stripe’s Refund Policy.

To initiate a refund request, you must contact us at contact@mockl.io within 14 days of the purchase date.

4.5 Credit Expiration

Credits do not expire unless otherwise stated at the time of purchase or required by applicable law.

5. Intellectual Property Rights

5.1 Your Content

You retain all ownership rights to the artwork, images, and other content you upload to MOCKLIO (“Your Content”). By uploading Your Content, you grant us a limited, worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display Your Content solely for the purpose of providing our Services to you.

5.2 License to Generated Content

Upon successful generation of mockups or videos using our Services, you receive a perpetual, worldwide, royalty-free license to use, reproduce, distribute, display, and create derivative works from the generated content for personal and commercial purposes.

5.3 Our Intellectual Property

The MOCKLIO Website, Services, and all underlying technology, software, designs, trademarks, logos, and other materials (excluding Your Content and user-generated content) are owned by or licensed to us and are protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works of our Services or any portion thereof without our express written permission.

5.4 Feedback

If you provide us with feedback, suggestions, or ideas about our Services, you grant us an unlimited, irrevocable, perpetual, royalty-free right to use such feedback without any obligation to you.

5.5 Limited License for Community Spotlight.

To operate and promote MOCKLIO, you grant MOCKLIO a non-exclusive, worldwide, royalty-free, revocable license to display, reproduce, and publicly communicate Outputs you generate solely in MOCKLIO’s “Community Spotlight” and related MOCKLIO-owned marketing channels (e.g., mockl.io website, product pages, and official social media), with attribution where reasonably possible (e.g., your name/handle and a link you provide).

Opt-Out and Removal: You may opt out at any time by emailing contact@mockl.io . Upon opt-out, MOCKLIO will stop using your Outputs for the Community Spotlight and will remove them from the Community Spotlight and future marketing materials within a reasonable time.

Limitations: MOCKLIO will not claim ownership of your artwork, will not sell your User Content or Outputs as standalone products, and will not use your Outputs in a way that suggests endorsement without your permission.

Rights and Permissions: You confirm you have the necessary rights to upload Permissions. You confirm you have the necessary rights to upload the User Content and grant the above license, including any rights of third parties depicted or included.

6. User Conduct and Prohibited Uses

6.1 Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Upload content that you do not have the right to use or that infringes on the intellectual property rights of others

• Upload content that is illegal, offensive, defamatory, obscene, pornographic, harassing, threatening, or hateful

• Upload content that depicts or promotes violence, discrimination, or harm to any individual or group

• Use our Services to create misleading, deceptive, or fraudulent content

• Attempt to gain unauthorized access to our systems, networks, or other users’ accounts

• Use automated systems (bots, scrapers, etc.) to access our Services without our written permission

• Interfere with or disrupt the integrity or performance of our Services

• Transmit viruses, malware, or other harmful code

• Violate any applicable local, state, national, or international law

• Impersonate any person or entity or misrepresent your affiliation with any person or entity

You agree to maintain all legally required disclosures on your publicly accessible portfolio page, including a valid Impressum (where required by law).

6.2 Content Monitoring

We reserve the right, but are not obligated, to monitor, review, or remove any content uploaded to our Services that violates these Terms or that we deem inappropriate in our sole discretion.

6.3 Copyright Infringement

We respect intellectual property rights and expect our users to do the same. If you believe your copyrighted work has been used on our Services without authorization, please contact us at contact@mockl.io with the following information:

• Description of the copyrighted work

• Location of the infringing material on our Website

• Your contact information

• A statement that you have a good faith belief that the use is not authorized

• A statement that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner

7. Artist Portfolio Legal Compliance

7.1 Responsibility for Portfolio Pages

The artist is solely and exclusively responsible for the content published on their portfolio subdomain (artistname.mockl.io).

7.2 Commercial Obligation (Impressum)(where required by law)

The artist warrants that if their portfolio page is used for professional, business, or commercial purposes (which includes showcasing work for sale or commission), they are legally obligated to provide a valid, easily accessible Impressum (Legal Notice) containing all legally required information (as per the German Telemedia Act - TMG).

7.3 Privacy and Data Handling

The artist acknowledges that MOCKLIO’s Privacy Policy governs the data collected by the MOCKLIO platform itself. The artist is responsible for ensuring that any contact information or third-party links they add to their portfolio page comply with applicable data protection laws.

8. Marketplace and Acquisition Services

MOCKLIO provides a portfolio-shop and deal room platform that facilitates introductions and communications between potential buyers and sellers of artworks (the “Marketplace Services”). The following terms apply to all marketplace, portfolio-shop, listing, and deal room activities for both buyers and sellers.

8.1 Platform Role

MOCKLIO acts solely as an intermediary platform that facilitates introductions and communications between potential buyers and sellers. We are not a party to any transaction, agreement, or contract between buyers and sellers. We do not participate in, facilitate, or oversee the actual transfer of artworks.

8.2 No Responsibility for Transactions

MOCKLIO assumes no responsibility or liability whatsoever for:

  • The outcome, success, or failure of any transaction between buyers and sellers
  • The accuracy, truthfulness, completeness, or reliability of any information, representations, or statements made by buyers or sellers in connection with any potential transaction
  • The accuracy or authenticity of any data or information shared between parties
  • Any misrepresentations, false statements, fraudulent claims, or deceptive practices by either buyers or sellers
  • The transfer, delivery, or receipt of any artwork
  • Any disputes, disagreements, or legal issues arising between buyers and sellers
  • Any losses, damages, or harm resulting from transactions or communications facilitated through our platform
  • The verification or validation of any claims, or data presented by sellers or buyers

8.3 No Verification or Due Diligence

MOCKLIO does not verify, validate, or authenticate any information provided by buyers or sellers, including but not limited to:

  • Financial statements
  • Ownership claims
  • Asset valuations
  • Legal compliance, licenses, or regulatory status
  • Intellectual property ownership or rights
  • Customer data, contracts, or agreements
  • Any other representations made by users

8.4 User Responsibility and Due Diligence

All users of the marketplace acknowledge and agree that:

  • They are solely responsible for conducting their own independent due diligence before entering into any transaction
  • They must verify all information, claims, and representations independently
  • They bear all risk associated with any transaction and are responsible for their own decisions
  • MOCKLIO is not responsible for any losses resulting from reliance on unverified information
  • They should consult with qualified professionals (such as lawyers or accountants) before completing any transaction

8.5 No Warranties

MOCKLIO makes no warranties, representations, or guarantees of any kind regarding:

  • The accuracy, completeness, or truthfulness of any information on the platform
  • The quality, value, or condition of any artworks or assets listed for sale
  • The ability of buyers to complete transactions or sellers to deliver assets
  • The legal, financial, or business status of any listed artworks, collections, or businesses
  • The success or profitability of any acquisition or purchase

Important: MOCKLIO is a connection platform only. All transactions are between buyers and sellers directly. We are not involved in, responsible for, or liable for any aspect of your transaction. You must conduct thorough due diligence and consult with professionals before making any acquisition or purchase decisions.

8.6 Acquisition Documents

MOCKLIO generates a contract document with relevant information about the buyer, seller, and artwork. By using our platform you acknowledge and agree that:

  • These are legally binding documents between the buyer and seller only. MOCKLIO is not a party to any agreement between users.
  • MOCKLIO provides these contract documents as a convenience only. We make no representations or warranties about the legal sufficiency, enforceability, or appropriateness of these documents for your specific situation.
  • You are solely responsible for understanding the legal implications of any document.
  • MOCKLIO does not provide legal advice and is not a law firm.

Any terms, conditions, prices, timelines, or other provisions agreed upon are solely between the buyer and seller. MOCKLIO has no involvement in negotiating, enforcing, or interpreting these terms and is not responsible for any disputes arising from any agreement between buyers and sellers.

8.7 Artwork Transfer Responsibility

The transfer of artwork is solely the responsibility of the buyer and seller. MOCKLIO:

  • Does not verify, validate, or guarantee the existence or ownership of any assets
  • Does not facilitate, oversee, or verify the actual transfer of any assets
  • Is not responsible for incomplete, incorrect, or failed asset transfers
  • Is not responsible for any assets that are missing, damaged, or not as described
  • Has no involvement in determining whether asset transfers have been completed satisfactorily

8.8 Dispute Resolution

In the event of any dispute between buyers and sellers:

  • Buyers and sellers must resolve disputes directly between themselves or through appropriate legal channels. MOCKLIO will not mediate, arbitrate, or otherwise participate in dispute resolution between users.
  • MOCKLIO may, at its sole discretion, provide records of communications or documents exchanged through our platform if legally required to do so.

Important: MOCKLIO is a art-marketing platform that provides tools to facilitate selling artworks. We are NOT a broker, agent, escrow company, law firm, or financial advisor. We do NOT participate in transactions, hold funds, transfer assets, or provide any guarantees. All transactions, agreements, and transfers are solely between buyers and sellers. You assume all risks associated with using our platform and participating in any transaction.

9. Disclaimers and Limitations of Liability

9.1 Service “As Is”

OUR SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

9.2 No Guarantee of Results

While we strive to provide high-quality rendered animations and mockups, we do not guarantee that the results will meet your expectations or be suitable for any particular purpose. Video rendering times are estimated and may vary.

8.3 User Content

We are not responsible for Your Content or any content uploaded by other users. You are solely responsible for ensuring you have all necessary rights to upload and use Your Content.

9.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MOCKLIO, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of (or inability to access or use) our Services

• Any unauthorized access to or use of our servers and/or any personal information stored therein

• Any interruption or cessation of transmission to or from our Services

• Any bugs, viruses, or other harmful code transmitted through our Services

• Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Services

• User content or the defamatory, offensive, or illegal conduct of any third party

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT PAID BY YOU TO MOCKLIO IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITIES. IN SUCH JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

10. Indemnification

You agree to indemnify, defend, and hold harmless MOCKLIO, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from:

• Your use of our Services

• Your violation of these Terms

• Your violation of any rights of another person or entity

• Your Content or any content you upload to our Services

11. Third-Party Services and Links

Our Services may contain links to third-party websites or services that are not owned or controlled by MOCKLIO. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services, including but not limited to Stripe (payment processing), Vercel (hosting), Supabase (database), Resend (email), and Google Cloud (rendering).

You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any third-party services.

12. Dispute Resolution and Governing Law

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Germany, without regard to its conflict of law provisions.

11.2 Dispute Resolution

Any dispute arising out of or relating to these Terms or our Services shall first be attempted to be resolved through good-faith negotiations between the parties.

11.3 Arbitration

If negotiations fail, any remaining disputes shall be resolved through binding arbitration in accordance with the rules of Germany. The arbitrator’s award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

12.4 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

11.5 Exceptions

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent infringement of intellectual property rights.

13. Term and Termination

12.1 Term

These Terms commence when you first access our Services and continue until terminated by either party.

12.2 Termination by You

You may terminate your account at any time by contacting us at contact@mockl.io. Termination does not entitle you to a refund of any purchased credits.

12.3 Termination by Us

We may suspend or terminate your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

13.4 Effect of Termination

Upon termination:

• Your right to access and use our Services will immediately cease

• We may delete your account and any associated content

• Unused credits will be forfeited without refund

• Provisions of these Terms that by their nature should survive termination shall survive, including intellectual property provisions, warranty disclaimers, indemnification, and limitations of liability

14. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by email at the address associated with your account and update the “Last Updated” date at the top of these Terms.

Your continued use of our Services after the changes become effective constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using our Services.

15. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and MOCKLIO regarding our Services and supersede all prior agreements and understandings.

14.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

14.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign or transfer these Terms without restriction.

14.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

14.6 No Agency

Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and MOCKLIO.

14.7 Notices

All notices to you will be sent to the email address associated with your account. Notices to us should be sent to contact@mockl.io.

14.8 Language

These Terms are provided in English. If these Terms are translated into another language, the English version shall prevail in the event of any conflict.

16. Contact Information

If you have any questions, concerns, or complaints regarding these Terms or our Services, please contact us at:

Email: contact@mockl.io

Website: mockl.io

We will respond to your inquiry within a reasonable timeframe.

By using MOCKLIO, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.