Terms and Conditions for MOCKLIO
Last Updated: October 10, 2025
1. Agreement to Terms
Welcome to MOCKLIO (“we,” “our,” “us,” or the “Company”). These Terms of Service (“Terms”) govern your access to and use of the MOCKLIO website located at mockl.io (the “Website”) and all related services (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services.
2. Description of Services
MOCKLIO provides visual content creation tools for artists, photographers, and canvas art shops, including:
2.1 Free Services
Image Room Mockup Generator: Allows users to upload artwork, select a room template, position and resize their artwork, and download the resulting mockup image for personal and commercial use.
2.2 Paid Services
Video Generator: A premium service that creates high-quality rendered animations (10 seconds) featuring your artwork in realistic room environments. Videos are delivered within 24 hours and are available in 1920x1080 or 1080x1920 formats. Access to this service requires the purchase of credits.
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice.
3. Account Registration and Eligibility
3.1 Account Creation
To access certain features of our Services, you must create an account by providing your name, email address, and other required information. You agree to provide accurate, current, and complete information and to update your information as necessary.
3.2 Age Requirement
You must be at least 18 years old to use our Services. By using MOCKLIO, you represent and warrant that you are at least 18 years of age.
3.3 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account at contact@mockl.io.
3.4 Account Termination
We reserve the right to suspend or terminate your account at any time, with or without cause or notice, including if you violate these Terms.
4. Credits and Payment Terms
4.1 Credit System
Paid Services require the purchase of credits. Credits are used to generate video animations and other premium features.
4.2 Pricing
Credit pricing is displayed on our Website and may be changed at any time. Price changes will not affect credits already purchased.
4.3 Payment Processing
All payments are processed securely through Stripe, our third-party payment processor. By making a purchase, you agree to Stripe’s terms and conditions and privacy policy.
4.4 Non-Refundable
All credit purchases are final and non-refundable, except as required by law or at our sole discretion. If you believe you are entitled to a refund due to an error or service failure, please contact us at contact@mockl.io.
4.5 Taxes
You are responsible for any applicable taxes, duties, or government charges associated with your purchase.
4.6 Credit Expiration
Credits do not expire unless otherwise stated at the time of purchase or required by applicable law.
5. Intellectual Property Rights
5.1 Your Content
You retain all ownership rights to the artwork, images, and other content you upload to MOCKLIO (“Your Content”). By uploading Your Content, you grant us a limited, worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display Your Content solely for the purpose of providing our Services to you.
5.2 License to Generated Content
Upon successful generation of mockups or videos using our Services, you receive a perpetual, worldwide, royalty-free license to use, reproduce, distribute, display, and create derivative works from the generated content for personal and commercial purposes.
5.3 Our Intellectual Property
The MOCKLIO Website, Services, and all underlying technology, software, designs, trademarks, logos, and other materials (excluding Your Content and user-generated content) are owned by or licensed to us and are protected by copyright, trademark, and other intellectual property laws.
You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works of our Services or any portion thereof without our express written permission.
5.4 Feedback
If you provide us with feedback, suggestions, or ideas about our Services, you grant us an unlimited, irrevocable, perpetual, royalty-free right to use such feedback without any obligation to you.
6. User Conduct and Prohibited Uses
6.1 Acceptable Use
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:
• Upload content that you do not have the right to use or that infringes on the intellectual property rights of others
• Upload content that is illegal, offensive, defamatory, obscene, pornographic, harassing, threatening, or hateful
• Upload content that depicts or promotes violence, discrimination, or harm to any individual or group
• Use our Services to create misleading, deceptive, or fraudulent content
• Attempt to gain unauthorized access to our systems, networks, or other users’ accounts
• Use automated systems (bots, scrapers, etc.) to access our Services without our written permission
• Interfere with or disrupt the integrity or performance of our Services
• Transmit viruses, malware, or other harmful code
• Violate any applicable local, state, national, or international law
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
6.2 Content Monitoring
We reserve the right, but are not obligated, to monitor, review, or remove any content uploaded to our Services that violates these Terms or that we deem inappropriate in our sole discretion.
6.3 Copyright Infringement
We respect intellectual property rights and expect our users to do the same. If you believe your copyrighted work has been used on our Services without authorization, please contact us at contact@mockl.io with the following information:
• Description of the copyrighted work
• Location of the infringing material on our Website
• Your contact information
• A statement that you have a good faith belief that the use is not authorized
• A statement that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner
7. Disclaimers and Limitations of Liability
7.1 Service “As Is”
OUR SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
7.2 No Guarantee of Results
While we strive to provide high-quality rendered animations and mockups, we do not guarantee that the results will meet your expectations or be suitable for any particular purpose. Video rendering times are estimated and may vary.
7.3 User Content
We are not responsible for Your Content or any content uploaded by other users. You are solely responsible for ensuring you have all necessary rights to upload and use Your Content.
7.4 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MOCKLIO, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
• Your access to or use of (or inability to access or use) our Services
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from our Services
• Any bugs, viruses, or other harmful code transmitted through our Services
• Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Services
• User content or the defamatory, offensive, or illegal conduct of any third party
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT PAID BY YOU TO MOCKLIO IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITIES. IN SUCH JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
8. Indemnification
You agree to indemnify, defend, and hold harmless MOCKLIO, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from:
• Your use of our Services
• Your violation of these Terms
• Your violation of any rights of another person or entity
• Your Content or any content you upload to our Services
9. Third-Party Services and Links
Our Services may contain links to third-party websites or services that are not owned or controlled by MOCKLIO. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services, including but not limited to Stripe (payment processing), Vercel (hosting), Supabase (database), Resend (email), and Google Cloud (rendering).
You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any third-party services.
10. Dispute Resolution and Governing Law
10.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of Germany, without regard to its conflict of law provisions.
10.2 Dispute Resolution
Any dispute arising out of or relating to these Terms or our Services shall first be attempted to be resolved through good-faith negotiations between the parties.
10.3 Arbitration
If negotiations fail, any remaining disputes shall be resolved through binding arbitration in accordance with the rules of Germany. The arbitrator’s award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
10.4 Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
10.5 Exceptions
Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent infringement of intellectual property rights.
11. Term and Termination
11.1 Term
These Terms commence when you first access our Services and continue until terminated by either party.
11.2 Termination by You
You may terminate your account at any time by contacting us at contact@mockl.io. Termination does not entitle you to a refund of any purchased credits.
11.3 Termination by Us
We may suspend or terminate your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.
11.4 Effect of Termination
Upon termination:
• Your right to access and use our Services will immediately cease
• We may delete your account and any associated content
• Unused credits will be forfeited without refund
• Provisions of these Terms that by their nature should survive termination shall survive, including intellectual property provisions, warranty disclaimers, indemnification, and limitations of liability
12. Modifications to Terms
We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by email at the address associated with your account and update the “Last Updated” date at the top of these Terms.
Your continued use of our Services after the changes become effective constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using our Services.
13. General Provisions
13.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and MOCKLIO regarding our Services and supersede all prior agreements and understandings.
13.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
13.3 Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
13.4 Assignment
You may not assign or transfer these Terms or your account without our prior written consent. We may assign or transfer these Terms without restriction.
13.5 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
13.6 No Agency
Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and MOCKLIO.
13.7 Notices
All notices to you will be sent to the email address associated with your account. Notices to us should be sent to contact@mockl.io.
13.8 Language
These Terms are provided in English. If these Terms are translated into another language, the English version shall prevail in the event of any conflict.
14. Contact Information
If you have any questions, concerns, or complaints regarding these Terms or our Services, please contact us at:
Email: contact@mockl.io
Website: mockl.io
We will respond to your inquiry within a reasonable timeframe.
By using MOCKLIO, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.